INTRODUCTION
Thank you for using the Crossflywebsite at https://www.Crossfly.com, and any other website, and subdomains, that we operate (collectively, the “Site”) and/or other online services available through the Site (collectively, the “Services”) operated by (“Crossfly”).
We respect your privacy and want to protect your personal information, as set forth in this Privacy Policy. You agree that by using the Services you acknowledge that you have read and consent to the collection, use and sharing of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Services. This Privacy Policy does not apply to websites not operated by Crossfly, including any to which the Services link or which link to the Services.
PERSONAL INFORMATION WE COLLECT
HOW DO WE USE YOUR PERSONAL INFORMATION?
We will only use your personal information in accordance with applicable law. We may use information that we collect about you for internal purposes, such as:
DISCLOSING YOUR INFORMATION
We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our Site functionality and supporting features offered through our Site. In addition, we may share information that you provide to us as well as information that we collect with third parties to serve you ads tailored to your interests on our Site and on other websites.
From time to time, we may share your personally identifiable information with our strategic and business partners, including our bank, insurance and audit firms, as well as business development partners. We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.
We may disclose such information in response to requests from law enforcement officials conducting investigations, subpoenas or court orders, or if we believe we are otherwise required to disclose such information by law. We also may release personal information where we believe disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements or to protect ourselves or others.
We use commercially reasonable efforts to only engage or interact with service providers and business partners pursuant to contracts that include reasonable protections of your personal information and data, or otherwise operate pursuant to a publicly available privacy policy governing their processing of personal data. While we use contractual and other measures to ensure protection of confidential information, the laws and regulations relating to privacy and personal data protection in other legal jurisdictions may not be the same as, or similar to, your local privacy laws.
Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. These entities or their servers may be located either inside or outside the United States.
We have listed below tools and partners which may drop cookies/trackers or may be in receipt of your personal information:
We may use aggregated non-personal information for internal business purposes, such as improving our Site. In addition, we may share aggregated non-personal information (such as the number of daily visitors to our Site) with any of the above parties. We may also share aggregated information that contains no personally identifiable information with any other third party for any other purpose, including for marketing purposes and for conducting general business analysis.
We may transfer or assign information in our possession, including your personal information, to a third party entity that acquires rights in our business or assets as the result of a merger, reorganization, acquisition, sale, or other change of control, as permitted by applicable law.
DATA SECURITY
The security of Personal Data is important to us. We follow generally accepted industry security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only those employees and third parties who need access to your information in order to perform their duties are allowed such access. In addition, we use encryption in the transmission of your sensitive personal information between your device and our system, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information. While we use precautions to safeguard your personal information, no method of transmission over the Internet, or method of electronic storage, is completely secure and we cannot guarantee complete security of your personal information.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
UPDATING YOUR PERSONAL INFORMATION AND PREFERENCES
You may update your personal information and preferences as follows:
Marketing Communications. You may choose not to receive marketing email communications from us by clicking on the unsubscribe link in the marketing emails. You may choose to opt out of receiving marketing communications through our mobile applications notifications and text notifications in the manner identified when you opt in to receive those notifications. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship email communications, such as service announcements, administrative notices and surveys, without offering you the opportunity to opt out of receiving them.
Location Data. When you use our mobile applications, you can choose not to share your location data by adjusting the applicable settings on your mobile device (the manufacturer or your service provider should be able to provide assistance).
Cookies and Other Technologies. As noted above, we use cookies, web beacons, server logs and similar technologies for purposes such as improving your experience using our Site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the features offered on our Site. Please also note that if you have multiple computers or change computers, or use multiple browsers, you will need to disable cookies for each such computer or browser.
Limiting Sharing. We will use reasonable efforts to honor any request that we not share your personal information with third partiesor its affiliates for direct marketing purposes. You may make such a request by sending a written request to the address below:
By mail:
Crossfly
P.O. Box 175
Rye, NH 03870
By email: info@Crossfly.com
ACCESS TO THE SERVICES FROM OUTSIDE OF THE UNITED STATES
If you are visiting our Site from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States or other countries throughout the world. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Services, you consent to your information being collected, used and disclosed as described in this Privacy Policy.
EU PRIVACY RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
By mail:
Crossfly
P.O. Box 175
Rye, NH 03870
By email: info@Crossfly.com
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed herein. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
We reserve the right to retain any information, including personal information, as long as such information is needed to: (i) fulfill the purposes that we describe in this Privacy Policy, and (ii) comply with applicable law. Upon request, personal information from closed accounts will be deleted as soon as reasonably possibly after the account is closed or deactivated. Under certain circumstances we may retain information, including personal information, from closed accounts to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Service, comply with applicable legal data retention obligations, and take other actions permitted by law.
COOKIE POLICY
We use cookies on our Site of the following types:
By continuing to use this Site you agree to the use of these cookies.
You can turn off all cookies, in case you prefer not to receive them, and you can have your computer warn you whenever cookies are being used. Disabling cookies may prevent some web services from working correctly: it can limit the functionality of our Site and it is possible that you do not have access to some of the features on our Site.
You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt out of certain mobile ads via their device settings.
Please note that if cookie settings in your browser are changed, this may influence the functionality of our Site. You can adjust your browser settings to delete certain cookies or prevent them where you have not given express permission for them to be stored on your computer or mobile device.
The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at https://www.networkadvertising.org/managing/opt_out.asp and https://www.aboutads.info/choices/. You have the option to opt out of Google's use of cookies by visiting the Google advertising opt-out page at https://www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
YOUR CALIFORNIA PRIVACY RIGHTS
California Consumer Privacy Act (CCPA)
In the last twelve months, Crossfly has collected, used, shared and sold (under the very broad meaning of sale under the CCPA), for business purposes, personal information about you as described in this Privacy Policy. Each category of data may be used by Crossfly or shared with third parties also as described in this Privacy Policy. If you are a California resident, the CCPA permits you to request information about our practices related to the disclosure of your personal information to certain third parties for their direct marketing purposes. You may be able to opt-out of our sharing of your personal information with unaffiliated third parties for the third parties’ direct marketing purposes in certain circumstances. Please send your request (along with your full name, email address, postal address, and the subject line labeled “Your California Privacy Rights”) by email to info@Crossfly.com or by mail to CrossflyP.O. Box 175 Rye, New Hampshire03870, USAto submit your request. If you do not provide this required information, we may not be able to respond to you.
Crossfly will not discriminate against you for exercising your rights under the CCPA. Specifically, we will not:
Residents of the State of California, under California Civil Code § 1798.83, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed personal information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an opt-out or opt-in choice for use of your personal information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.
Crossfly qualifies for the alternative option. We have a comprehensive privacy policy, and provide you with details on how you may either opt-out or opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your personal information for marketing purposes during the preceding year.
NEVADA RESIDENTS
Nevada law gives Nevada consumers the right to request that a company not sell their personal information for monetary consideration to certain other parties. This right applies even if their personal information is not currently being sold. If you are a Nevada consumer and wish to exercise this right, please submit your request by sending us an email to info@Crossfly.com or by mail to Crossfly , P.O. Box 175, Rye, New Hampshire03870, USA.
CHILDREN’S PRIVACY
We do not knowingly or intentionally collect personal information from children under age 13. If you are not 18 or older, you are not authorized to use the Services. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.
PRIVACY POLICY CHANGES
We reserve the right, at our discretion, to change the terms of this Privacy Policy at any time. You can see when this Privacy Policy was last updated by reviewing the “Effective Date” legend on the top of this page. We may provide you with notice of material changes to the Privacy Policy as appropriate under the circumstances. UNLESS OTHERWISE INDICATED, ANY CHANGES TO THIS PRIVACY POLICY WILL APPLY IMMEDIATELY UPON POSTING TO THE SITE. Your continued use of the Services indicates your consent to the Privacy Policy as posted.
If you have any questions about this Privacy Policy, please contact us at:
By mail:
Crossfly
P.O. Box 175
Rye, NH 03870
By email: info@Crossfly.com
Last Modified: November 12, 2021
Crossfly has been a vision of a small team of sporting product professionals from the UK and America. Together, we have acquired decades of experience working in the Sports industry for global brands within Marketing and Product Innovation. After a few false starts, some legal issues, a eureka moment, and a global Pandemic Crossfly was finally ready to get going.
WE'VE RAISED THE BAR and deliver the most comfortable underwear and socks you will ever wear; packed with patent pending technologies and features that offer ultimate comfort whatever you're doing. GAME. CHANGED.
