Thank you for using the Crossflywebsite at https://www.Crossfly.com, and any other website, and subdomains, that we operate (collectively, the “Site”) and/or other online services available through the Site (collectively, the “Services”) operated by (“Crossfly”).
PERSONAL INFORMATION WE COLLECT
User Provided Information.We may collect and store any personal information you enter on our site or provide to us in some other manner. This includes identifying information, such as your name, address, email address, telephone number, billing and shipping addresses and financial information such as your payment method (valid credit/debit card number, type, expiration date or other financial information). In addition, if you choose to use certain features of the Services, we may require you to provide additional personal information such as shopping preferences and demographics.
We may also collect and store personal information that you provide to us about other people. If you use our Services to send others (friends, relatives, colleagues, etc.) a gift card, a product as a gift, information that may interest them or messages (such as invitations) through our Services, we may store your personal information and the personal information of each such recipient.
Automatically Collected Information.We automatically collect information from your browser when you visit our site. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us and the referring website address. If you use our mobile applications, this may include information such as geo-location data, device information for the mobile device on which the mobile application is installed and other information that you have consented to permit your mobile device or application to share with us.
We may use standard Internet technology, such as web beacons, server logs and other similar technologies, to track your use of our Site. We also may include web beacons in email messages, newsletters or SMS messages to determine whether messages have been opened and acted upon.
We may use third-party advertising companies to help tailor content or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount).
HOW DO WE USE YOUR PERSONAL INFORMATION?
We will only use your personal information in accordance with applicable law. We may use information that we collect about you for internal purposes, such as:
- to deliver the products and services that you have requested and communicate with you about products or services that may be of interest to you;
- to support and enhance your use of the Services and provide you with customer support;
- to conduct research and analysis about your use of, or interest in, our products, services or content;
- to serve you content and advertising tailored to your interests on our Site;
- to enforce our terms and conditions and otherwise manage our business; and
- to perform functions as otherwise described to you at the time of collection.
DISCLOSING YOUR INFORMATION
We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our Site functionality and supporting features offered through our Site. In addition, we may share information that you provide to us as well as information that we collect with third parties to serve you ads tailored to your interests on our Site and on other websites.
From time to time, we may share your personally identifiable information with our strategic and business partners, including our bank, insurance and audit firms, as well as business development partners. We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.
We have listed below tools and partners which may drop cookies/trackers or may be in receipt of your personal information:
- Google Adwords Conversion
- Google Dynamic Remarketing
- Double Click
- Google Tag Manager
- Impact Radius
- Google Analytics
- Yahoo Analytics
- Loop Returns
- Amazon Pay
- Port Logistics Group
- Full Story
We may use aggregated non-personal information for internal business purposes, such as improving our Site. In addition, we may share aggregated non-personal information (such as the number of daily visitors to our Site) with any of the above parties. We may also share aggregated information that contains no personally identifiable information with any other third party for any other purpose, including for marketing purposes and for conducting general business analysis.
We may transfer or assign information in our possession, including your personal information, to a third party entity that acquires rights in our business or assets as the result of a merger, reorganization, acquisition, sale, or other change of control, as permitted by applicable law.
The security of Personal Data is important to us. We follow generally accepted industry security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only those employees and third parties who need access to your information in order to perform their duties are allowed such access. In addition, we use encryption in the transmission of your sensitive personal information between your device and our system, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information. While we use precautions to safeguard your personal information, no method of transmission over the Internet, or method of electronic storage, is completely secure and we cannot guarantee complete security of your personal information.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
UPDATING YOUR PERSONAL INFORMATION AND PREFERENCES
You may update your personal information and preferences as follows:
Marketing Communications. You may choose not to receive marketing email communications from us by clicking on the unsubscribe link in the marketing emails. You may choose to opt out of receiving marketing communications through our mobile applications notifications and text notifications in the manner identified when you opt in to receive those notifications. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship email communications, such as service announcements, administrative notices and surveys, without offering you the opportunity to opt out of receiving them.
Location Data. When you use our mobile applications, you can choose not to share your location data by adjusting the applicable settings on your mobile device (the manufacturer or your service provider should be able to provide assistance).
Limiting Sharing. We will use reasonable efforts to honor any request that we not share your personal information with third partiesor its affiliates for direct marketing purposes. You may make such a request by sending a written request to the address below:
P.O. Box 175
Rye, NH 03870
By email: info@Crossfly.com
ACCESS TO THE SERVICES FROM OUTSIDE OF THE UNITED STATES
EU PRIVACY RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
P.O. Box 175
Rye, NH 03870
By email: info@Crossfly.com
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed herein. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
- Functional Cookies. These are vital for the running of our Services on our Sites and apps. Without the use of these cookies, parts of our Sites would not function. These cookies store among other things language preferences, they make sure that you can put products in the shopping basket and you are able to pay your order. For example: we use these cookies to tell if you’re logged in to your account, which allows extra functionality, such as providing a review of our products.
- Analytics Cookies. These collect information about your use of our Site, and enable us to improve the way it works. This allows us to improve the quality and/or effectiveness of our Site. For example, analytics cookies show us which are the most frequently visited pages on our Sites allowing us to provide the most popular products always on ready to be delivered state.
- Third Party Cookies. We also place third party cookies to enable the serving of our own advertisements, for example, for our subscriptions offers, on other websites. These advertisements will be based on your browsing behavior on our Site and will be tailored to your interests.
By continuing to use this Site you agree to the use of these cookies.
You can turn off all cookies, in case you prefer not to receive them, and you can have your computer warn you whenever cookies are being used. Disabling cookies may prevent some web services from working correctly: it can limit the functionality of our Site and it is possible that you do not have access to some of the features on our Site.
You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt out of certain mobile ads via their device settings.
Please note that if cookie settings in your browser are changed, this may influence the functionality of our Site. You can adjust your browser settings to delete certain cookies or prevent them where you have not given express permission for them to be stored on your computer or mobile device.
YOUR CALIFORNIA PRIVACY RIGHTS
California Consumer Privacy Act (CCPA)
Crossfly will not discriminate against you for exercising your rights under the CCPA. Specifically, we will not:
- Deny access to our Site;
- Charge a different rate for any of our products; or
- Provide a different quality of service.
- California Shine the Light
Nevada law gives Nevada consumers the right to request that a company not sell their personal information for monetary consideration to certain other parties. This right applies even if their personal information is not currently being sold. If you are a Nevada consumer and wish to exercise this right, please submit your request by sending us an email to info@Crossfly.com or by mail to Crossfly , P.O. Box 175, Rye, New Hampshire03870, USA.
We do not knowingly or intentionally collect personal information from children under age 13. If you are not 18 or older, you are not authorized to use the Services. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.
P.O. Box 175
Rye, NH 03870
By email: info@Crossfly.com
Last Modified: November 12, 2021