Our Standard Return Policy
Returns are authorized for unworn Products with all tags and labels attached.
Where a Product is authorized for return, you can return to Crossflyby mail.
Unauthorized Returns and Worn Garments
Refunds or exchanges will not be issued for unauthorized returns. To avoid this, please contact us (info@crossfly.com) to confirm your return is authorized before sending anything back or attempting to return an item in-store.
If we receive a worn garment or any other return that has not been authorized, your return/exchange will not be processed nor will your used garment or unauthorized return be returned to you.Crossfly has been a vision of a small team of sporting product professionals from the UK and America. Together, we have acquired decades of experience working in the Sports industry for global brands within Marketing and Product Innovation. After a few false starts, some legal issues, a eureka moment, and a global Pandemic Crossfly was finally ready to get going.
WE'VE RAISED THE BAR and deliver the most comfortable underwear and socks you will ever wear; packed with patent pending technologies and features that offer ultimate comfort whatever you're doing. GAME. CHANGED.