Search

Underwear packed with smart patent-pending technology

Read more

Socks packed with smart patent-pending technology

Read more

Returns

Our Standard Return Policy

Returns are authorized for unworn Products with all tags and labels attached.

Where a Product is authorized for return, you can return to Crossflyby mail.

  • Returns/exchanges must be made within 30 days of delivery.
  • Upon delivery, you accept sole responsibility for your orders.
  • All items must be unworn, unwashed, with hang tags attached and in original packaging.
  • For any authorized return or exchange, we’ll cover the return shipping.  You'll get a prepaid label from our Support Team by email once you contact us.
  • Once your item(s) reach our warehouse, your refund or exchange will be processed within 10 business days.
  • Final sale items cannot be returned or exchanged.
  • Gift cards are nonrefundable and cannot be exchanged or redeemed for cash.
  • We can only process returns and exchanges for items purchased directly from Crossfly. If you purchase our product from another retailer, please contact them directly for a return or exchange.

Unauthorized Returns and Worn Garments

Refunds or exchanges will not be issued for unauthorized returns. To avoid this, please contact us (info@crossfly.com) to confirm your return is authorized before sending anything back or attempting to return an item in-store.

If we receive a worn garment or any other return that has not been authorized, your return/exchange will not be processed nor will your used garment or unauthorized return be returned to you.

Crossfly has been a vision of a small team of sporting product professionals from the UK and America. Together, we have acquired decades of experience working in the Sports industry for global brands within Marketing and Product Innovation. After a few false starts, some legal issues, a eureka moment, and a global Pandemic Crossfly was finally ready to get going.


WE'VE RAISED THE BAR and deliver the most comfortable underwear and socks you will ever wear; packed with patent pending technologies and features that offer ultimate comfort whatever you're doing. GAME. CHANGED.

Search