Shipping

Shipping

Crossfly will make reasonable efforts to ensure that orders will ship within two business days, except during U.S. federal holiday periods. Please allow up to 24 hours after you receive your shipment notification email after placing an order (“Shipment Confirmation Email”) for tracking information to appear on the mail carrier website. The Order Total stated on the Shipment Confirmation Email includes product costs and all discounts and credits before shipping fees.

Please note that orders may not be shipped to certain places or geographical areas. 

Domestic Delivery

Shipping rates for deliveries within the continental United States are as follows.

From time to time, the Site may display certain offers or promotions such as free shipping. Please note that such promotions are subject to terms and conditions that will be provided when such offers are available on the Site and that in all instances, free shipping promotions are valid only within the Continental United States. 

 

International (delivery time varies) 

Delivery of Products purchased from Crossfly shall occur, and risk of loss and title to Products shall pass to customer,  at the time Crossfly transfers the Products to the carrier or shipping agent at the facility in the United States from which customer’s order is shipped.

 

Customs Fees (if applicable)

Orders shipped outside the United States may be subject to customs import duties and/or taxes based on the destination country. If assessed, customs fees are the responsibility of the customer in addition to shipping cost. Crossfly is unable to predict or control customs charges as they are levied by the destination country.
 
FOR CANADIAN CUSTOMERS

By ordering Products from Crossfly, you authorize an agent to act as your agent to transact business with the Canada Border Services Agency (CBSA) to clear merchandise, pay duties and taxes, and to handle any merchandise returns and refund claims on your behalf. On checkout, we calculate and collect the applicable taxes and duties that the broker will pay on your behalf to the CBSA.